Privacy Notice

Last updated 9 June 2020

WildPress provides website maintenance and support services. This privacy notice explains how we, WildPress S.R.L of Gradina Botanica 14/3 Of. 307, Chisinău, Moldova (“WildPress”, “we”, “us”, “our”) process your personal information (“you”, “your”) when you use our website and/or or services.

Individuals in the European Economic Area (EEA) and the UK should also read our section about “Your EEA & UK Rights”.

1. Who does this privacy notice apply to?

This notice applies to:

  • our website users;
  • our clients who use our Services; and
  • prospective clients and persons who interact with us, when you call us, chat with us, or email us.

This notice applies to you whether you act in your personal capacity or as employee or agent of an organisation.

2. What types of information do we collect?

Generally, “personal information”, “personal data” or similar terms refer to any information that identifies you or relates to you. However, the exact meaning of personal information may be determined by the law of the country of your residence.

We will process the following information which may be considered personal information:

  • Your user details and client details such as name, user ID, details of your role or authority, if you act on behalf of an organisation, contact details such as your postal address, email address and telephone number;
  • Your proof of identity and proof of address for the purposes of client due diligence;
  • When accessing our website and our services, your device will automatically provide unique information such as mobile device ID, internet protocol (IP) address, cookie ID or online identifiers;
  • Your browser may provide geolocation data, operating system, browser type and time zone setting.
  • Our systems may generate usage data about how you navigate and engage with our website and services, download materials or use our features, security logs, and online activity data such as clickstream data, page interaction information (such as scrolling, clicks, and mouse-overs), your preferences (including country and language), and methods used to browse away from our content or services. 
  • We may keep activity logs in relation to our clients about the services provided, issues reported, resolution offered, etc.
  • When we send you emails, we may collect technical email interaction information, such as open rates and if you clicked on any content.
  • When you contact or visit us, we may process the details of your request, communications, complaints or other interaction.

We may be unable to provide our services or respond to your enquiries unless you provide the relevant personal information, and some personal information will be mandatory for our compliance with the law.

3. Data accuracy

We will rely on the information provided by you as accurate, complete and up to date, and we would be grateful if you could inform us of any changes.

4. What information do we collect and why?

Generally, we will use your personal information to (i) deliver our website and services; (ii) respond to your queries; (iii) develop and promote our organisation, website and services; (iv) ensure the security and technical availability of our website and services; and (v) comply with the law.

Personal Information

  • contact details
  • interaction details

Legal ground for processing*
(for individuals in the EEA and UK only)

Necessary for our legitimate interest in responding to queries, maintaining business relationships and administering our business.

Personal Information

  • client details 
  • contact details
  • due diligence information

Legal ground for processing*
(for individuals in the EEA and UK only)

Necessary for the performance of our contract with you.

Personal Information

  • user details 
  • contact details
  • browser & device data

Legal ground for processing*
(for individuals in the EEA and UK only)

To take necessary steps at your request prior to entering into a contract with you.

Personal Information

  • user details 
  • contact details
  • browser & device data
  • usage data

Legal ground for processing*
(for individuals in the EEA and UK only)

Service communications are necessary for the performance of our contract with you. Other notifications are necessary for our legitimate interest in satisfying your requests, facilitating our services and organising related business activities.

Personal Information

  • user details 
  • contact details
  • activity & usage data
  • email interaction data
  • browser & device data

Legal ground for processing*
(for individuals in the EEA and UK only)

Where you signed up for our newsletter or other content or event, we will send you relevant information based on your consent.

Where consent is not required, we may send you marketing communications based on our legitimate interest in promoting our business, satisfy your requests, to understand your interests based on the information available to us and to provide you with offers of relevant services.

We may use cookies and similar technologies if you provided your consent.

Personal Information

  • online activity & usage data
  • browser & device data

Legal ground for processing*
(for individuals in the EEA and UK only)

Necessary for our legitimate interest in delivering our services properly, efficiently, understanding our users’ and clients’ needs and improving our business.

We will use cookies and similar technologies if you provide your consent.

Personal Information

  • user details 
  • contact details
  • online activity & usage data
  • interaction details

Legal ground for processing*
(for individuals in the EEA and UK only)

Necessary for our legitimate interest in the proper administration of our business, dispute resolution, ensuring technical operation of our website and services and debt collection and necessary for compliance with a legal obligation to which we are subject.

Personal Information

  • all information necessary to enable the relevant service

Legal ground for processing*
(for individuals in the EEA and UK only)

Some are necessary for the performance of our contract with you, others are necessary for our legitimate interest in ensuring the proper operation of our website and services.

Personal Information

  • online activity & usage data
  • browser & device data
  • security logs

Legal ground for processing*
(for individuals in the EEA and UK only)

Necessary for our legitimate interest to ensure the security of our organisation, people and services and necessary for compliance with a legal obligation to which we are subject.

Personal Information

  • client details 
  • activity & usage data
  • browser & device data
  • interaction data

Legal ground for processing*
(for individuals in the EEA and UK only)

Necessary for our legitimate interest in detecting and preventing fraud and illegal conduct and necessary for compliance with a legal obligation to which we are subject.

Personal Information

  • any necessary information on a proportionate and lawful basis

Legal ground for processing*
(for individuals in the EEA and UK only)

Necessary for our legitimate interest in using our group’s resources to organise, develop and deliver our content and services, run our organisation and decide on future strategies.

Personal Information

  • data necessary in connection with the event

Legal ground for processing*
(for individuals in the EEA and UK only)

Necessary for our legitimate interest in acting in the best interest of our shareholders and investors and complying with our legal obligations.

Personal Information

  • Any information subject to mandatory disclosure, where this is proportionate and lawful

Legal ground for processing*
(for individuals in the EEA and UK only)

Where processing or sharing your data is necessary for compliance with a legal obligation to which we are subject, to establish, exercise or defend legal claims or, where appropriate and proportionate, in order to satisfy our legitimate interest in complying with best practice or applicable laws.

* If you are an individual in the EEA or the UK, we have to inform you about the “lawful basis” or “legal ground” for us to use your “personal data”. This will normally be your consent to our use of your personal data or our legitimate interest to use your personal data to ensure that our website and services are provided properly, efficiently and securely, as is further explained in the table below.

5. Sharing your information

We will generally not share your information except with (i) our third party service providers, advertising, marketing and analytics partners, as explained above, (ii) with our group companies for the purposes set out above, (iii) where we are compelled by law, and (iv) other third parties where you have provided your consent.

6. Third parties may process your information

Our website may contain links to other websites, third party services and plugins. You should check the privacy statements of these third party providers before you use them as WildPress is not responsible for how they may process your personal information.

7. How long is your information kept?

We will keep your personal information for as long as is necessary for the purposes listed above or longer, as may be required by law. Generally, we will keep your personal information for 6 years from collection or for one year after you ceased to be a user or client.

After the retention period, your personal information will either be securely deleted or anonymised and it may be used for analytical purposes. You must back up your data if you wish to keep it for longer.

8. How do we secure your information?

We maintain appropriate organisational and technological safeguards to help protect against unauthorised use, access to or accidental loss, alteration or destruction of the personal information we hold. We also seek to ensure our third-party service providers do the same.

We will endeavour to use the least amount of personal information as is required for each purpose. We will employ pseudonymisation and anonymisation techniques, where appropriate.

Our staff will access your personal information on a “need to know” basis.

9. How do we use cookies?

We use cookies or other similar technologies to capture online activity data when you access our website or interact with our emails. For further information on our use of cookies, please see our cookie notice.

10. Where is your information processed? 

We may transfer your personal information to our group companies, suppliers and other third parties in countries different to your country of residence. Generally, your information is held in the Republic of Moldova and the United Kingdom. However, our third party service providers may be located in the US or other countries.

We will comply with applicable rules about international transfer of personal information.

11. Opt-out

If you would like us to stop sending you marketing communications and to process your personal information for direct marketing purposes, please let us know.

You can request to stop receiving our marketing communications at any time by clicking on the unsubscribe link at the bottom of each marketing message.

12. Contact us

Please contact WildPress if you have any queries or concerns about how we use your personal information. You can contact us using the details below. We will try to resolve your query without undue delay.

E-mail: help@wildpress.co
Postal Address: Wildpress, Data Protection, Gradina Botanica 14/3 Of. 307, Chisinău, Moldova

13. Updates

If we make any changes to our notice you will be able to see them on this page. You should regularly check for updates, as indicated by the “Last updated” date at the top.

If you do not agree with the changes, please do not continue to use our website or services. Of course, if any such changes significantly affect you, we will ask for your prior consent where we are required to do so by law.

14. Your EEA & UK Rights

This section provides further disclosures and describes the rights in relation to your personal data that you may have under The General Data Protection Regulation (“GDPR”) if you are an individual in the EEA or the UK.

a. Personal data

Personal data” means any information relating to an identified or identifiable natural person; such person is known as a ‘data subject’. In practice, almost all information relating to you will be your personal data.

b. How do we process your information and why?

We will process your personal data as “controller” for the purposes and on the legal grounds for processing set out above.

We will update you about any new purposes of processing of your personal data from time to time, and we will obtain your prior consent for such new purposes where we are required to do so at law.

We act as a “processor” in relation to any personal data that we process on behalf of our clients when providing our services. Such personal data may relate to our client’s website visitors, end users, customers and other individuals. If you contact us in such capacity, please refer to the privacy notice of the relevant client. We will process your personal data in accordance with the instructions of our client who is responsible for the processing and responding to your requests.

c. Data subject rights

Subject to certain exemptions, limitations and appropriate proof of identity, as a data subject, you will generally have numerous rights in relation to your personal data that you may exercise with the controller, including the following:

  • Right to information about matters set out in this notice. You may also contact us for further details about our retention policy and international data transfers.
  • Right to make an access request to receive copies of personal data.
  • Right to rectification of any inaccurate or incomplete personal data.
  • Right to withdraw consent previously provided.
  • Right to object to our processing of personal data based on our legitimate interests, and any automated processing and profiling.
  • Right to erasure of personal data, within limited circumstances.
  • Restriction on the processing of personal data.
  • Right to data portability from one service provider to another, where applicable.
  • Right to lodge a complaint with your country’s supervisory authority, such as the Information Commissioner’s Office in the UK.

All requests will be processed in a timely manner, generally within one month. If we cannot process your request within this period we shall explain why and process it as soon as possible thereafter.